Extra spaces and wandering line breaks can sneak in when the destination editor handles formatting differently from the original template.
Open the template in Typedesk and look for:
Remove anything unexpected and test again.
Open the template's Settings, enable Copy as plain text, save the template, and then insert it again. If you are not sure where to find the setting, see How do I enable plain-text pasting for templates?.
Plain-text insertion removes rich formatting such as font styles, colors, and sizes. This can help the inserted response follow the formatting of the destination application.
Keep in mind that plain text will also remove intentional rich formatting from the template.
Try inserting the same template into a basic text editor.
If the spacing looks correct there, the destination application is probably changing the formatting during insertion.
Contact Typedesk support and include:
Send us an email or chat with us using the button below. Our team will get back to you as quickly as possible!
Join our private Facebook group where you can ask tips and tricks to other typedesk users!