How Typedesk works
Save the messages you write most, assign a shortcut, and insert them wherever you work. Typedesk gives individuals and teams one organized library for faster, more consistent communication.
Trusted by 15,000+ teams worldwide
Stop rewriting the same messages
Every team has messages they write repeatedly: follow-ups, confirmations, customer answers, status updates, and internal instructions. Without a shared system, people retype them, search old conversations, or copy them from separate documents.
Create once. Use anywhere.
Typedesk turns your most-used messages into reusable responses. Create your responses, add the details that change, and insert the completed message without leaving your workflow, across email, support tools, CRMs, chats, and documents.
Create your response
Write the message you want to reuse and give it a clear name. It can be a short phrase, a complete email, a support answer, or a longer document.
Add personalization
Add fill-in fields for names, dates, order numbers, links, products, and other information that changes. Typedesk asks for those details whenever you use the response.
Insert it with a shortcut
Assign a memorable shortcut or open Quick Access and search by keyword. Typedesk builds the completed response and inserts it where you are typing.
Build your response library for free
Join the text expander revolution. Get typedesk for you and your team today to reclaim your time!
Rated 4.8/5 over 300+ verified reviews
Keep every response organized and up to date
Organize responses into folders, share them with teammates, and control who can view, edit, or manage them. When a response changes, the team continues working from the same approved version.
- One library across every channel
- Shared folders and permissions
- Custom fields and response options
- Quick Search and shortcuts
No new tab. No setup for every app.
Typedesk works inside the tools where your communication already happens. Use the same responses in email, CRM, customer support, team communication, social media, documents, and internal tools.
Use the native app on Mac and Windows, including work outside your browser, plus the extension for Chrome, Firefox, Brave, and Chromium-based browsers.
Built for teams that write the same things repeatedly
Typedesk adapts to different workflows, from customer communication and sales to administration, legal work, accounting, and client services.
Customer support & CRM
Answer common questions fast and keep every reply consistent across the team.
Sales & success
Reuse outreach, follow-ups, and renewal messages that still feel personal.
Administration & operations
Keep standard instructions, confirmations, and recurring updates in one place.
Accounting & bookkeeping
Reusable client requests, reminders, and status updates, ready to send.
Legal & law firms
Consistent client correspondence and standard wording, inserted in a keystroke.
Agencies & consultants
One approved library your whole team and clients can rely on.
More than a personal text shortcut
Typedesk does not only reduce repetitive typing. It gives the whole team a shared communication standard, making it easier to reply quickly, onboard new hires, and keep important messages consistent.
1
Approved version
One source of truth for every message
70+
Triggered daily
Shortcuts used every workday
Day 1
New-hire ready
Productive from their first day
One
Team playbook
The whole team, aligned
Stop writing the same message from scratch
Build your response library once and use it wherever you and your team work.
Available on Mac, Windows, Chrome, Firefox, Brave, and Chromium-based browsers.
Rated 4.8/5 over 300+ verified reviews
I love typedesk! It is by far one of my favourite tools to have in our tech stack.
Pip Meecham
Tech Advisor & ClickUp Channel Partner
We use typedesk to ensure that communications remain aligned and uniform across all our channels as our company scales up.
Michael Johnson
Senior Certification Specialist, HighLevel
This software is unreal. It's like having a ChatGPT writing assistant on every single app I use and having all the prompts I can create at my fingertips.
Michael Montefusco
Founder, Fitness Marketing Machine
This app is a phenomenal tool.
David Shutler
Senior Recruitment Consultant
While our help desk does provide saved answers, I use typedesk to maintain a personal voice in my canned responses quickly and efficiently.
Melanie Shears
Finance & People Operations, Customer Billing Specialist, Helpscout
typedesk saves me so much time! Creating a template is easy to do and these shortcuts save so much time. I'm finding new ways every week to continue optimizing my time by fine tuning my templates. The new features provide easy ways to create multiple results from a single template.
Jason E.
COO
Simple app that saves an abundance of time in canned responses across browser and Mac desktop.
Long Nguyen
Multimedia Designer and Zenfluencer.
Typedesk is one of my favourite tools and saves me literally 2+ hours a day, I use it every 5 mins or so. Highly recommended!
Shane Harris (Patch)
@shane_harris_patch_
Very interesting.. love the functionality
Bernard T
Serial entrepreneur, tech geek
This is an amazing tool I have been using for about a year now. The latest version is super fast. I can prepare all the canned messages I usually use (I'm sure your like me and often use the same sentences ;). SO, it's a big THUMBS UP for Typedesk !
Ghislain DEMONDA
Everlasting learner
I love love love Typedesk. With this new update, we can use Typedesk directly for simple 1-step prompts. This would be great for generating email responses, title/metadescriptions generator etc. I can already think of some awesome use cases!
Duy Nguyen
App junkie
There's no app that can do what this does.
Rita Schaff
I love testing applications
My entire team uses Typedesk from sales to legal to project management. It's incredibly easy to use and saves us so much time. I've actually started saving ChatGPT prompts that I like for quick access using Typedesk as well 🙌🏼
Ronnie Sharpe
@ronnie_sharpe1
Typesk is absolutely brilliant! It's one of the products/services i use more on my day to day, and it makes my work a lot easier. Definitely recommend people check it out (plus the new GTP feature looks very promising)
David Suescun
Hi! My name is David Suescun
Really useful. easy to use everyday
Greg Petithomme
@greg_petithomme
Brilliant text expander. Highly recommended for personal or team use.
Marcelo Bacchi
@marcelo_bacchi1
Typedesk is an amazing app, and i've been using for quite some time now! Thanks @michel_vermeulen1 for adding the OpenAI integration. Do you have any tutorials setup yet on how to actually use the integration?
Ali Khalil
@ali_khalil
Jeremy Muselet
Business Development
I love that you are available on both Chrome and Desktop. I can't wait for the Safari extension and the mobile app, then you're complete.
PhillipStemann
Typedesk is a great tool for those who want to save time.
Avinash.Katta
This is an extremely helpful tool. Several times a day I have to input information into a government form. Each requires that I type two identical sentences into each form. Typedesk allows me to speed throught this. Only saves a few seconds per form, but it certainly adds up.
Sumo-ling
Canned responses have been a fantastic way to save time during my onboarding process with clients along with the weekly/monthly reporting emails. Unfortunately, things got a little messy when testing out different CRMs, integrating emails, and dealing with the CRMs' built-in email templates PLUS my Gmail templates. With typedesk, this problem is solved!
JohnG23
I had been looking for something exactly like this for a while because others I've tried have disappointed me. I was beginning to think I would never find it.
Sumo-ling
Great tool, thank you - love the structure, grouping of type of responses, easy to create ones.
ateleguz
I didn't think it was very useful for my small business but I tried it and within a day I purchased a code! It is so awesome and helpful. Saves me loads of time and I no longer make the mistake of putting someone else’s name in an email when copying the text. I use it to put in my brand color codes everywhere when needed, fast reply's and so much more. Really love it.
Puck
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