Your replies. Every app.
Your team's approved answers, one shortcut away in any app.
Works in Gmail, Outlook, Zendesk, Teams, Slack and WhatsApp, on Windows, Mac and the web.
30,000+ users · Rated 4.8/5
Trusted by teams at
Answer once. Reuse everywhere.
Save a reply once
Write your best answer and give it a short shortcut, like /refund.
Type the shortcut anywhere
In Gmail, your helpdesk, Slack or any other app. The whole reply appears, with names and details filled in.
Share it with your team
Everyone answers with the same up-to-date replies. Update one, and the whole team has the new version.
Type in the text box below
Playground
Stop keeping replies in pieces
Helpdesk macros
Stuck inside one tool, and quietly out of date.
A doc of saved replies
Search, copy, paste, fix the name. Every time.
Typedesk
One library your team shares, in every app. Update once, everyone has it.
You approve the answers. Everyone uses them.
Update a reply once and your whole team has the new version, in every app. Customers get the same right answer, whoever replies.
- Viewer, Editor and Admin permissions for each folder
- Windows, Mac and every major browser
- Remove a teammate and their access ends
- Typedesk never logs your keystrokes
- SSO on Enterprise plans
Your approved replies, personalized
We're testing AI that adapts your team's approved answers to each customer. It runs on your own computer, with nothing to pay per reply. Open to a small group of support teams for now.
Everything you need to reply faster
Works where you do
No integration needed. Typedesk works out of the box with the apps and websites you already use.
Every computer, every browser
Apps for Windows and Mac, plus extensions for Chrome, Firefox and Brave.
Keyboard-first
Search, customize and insert replies in seconds without leaving the keyboard.
Powerful variables
Add placeholders, dropdowns and calculations so every reply sounds personal, not robotic.
Love at first type
While our help desk does provide saved answers, I use Typedesk to maintain a personal voice in my canned responses quickly and efficiently.
Melanie Shears
Technical Support Specialist @ Helpscout
We use Typedesk to ensure that communications remain aligned and uniform across all our channels as our company scales up.
Michael Johnson
Training Specialist @ GoHighLevel
As an Attorney, I have a lot of definitions that must be added to documents. Typedesk allows me to do so with just a few keystrokes.
Daryl
Attorney & AdvocateDo more. Type less.
Free for one person. Teams from $5 per user a month, billed yearly.
Start free See pricing
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