Home Help I have received a notification about conflicting software. What should I do?

I have received a notification about conflicting software. What should I do?

This notification means another application may be interfering with Typedesk shortcut detection.

Possible conflicts include:

  • Another text expansion tool
  • A keyboard automation utility
  • A clipboard manager
  • Key-encryption or anti-keylogging software
  • Security software that controls keyboard access

What should I do?

  1. Make a note of the application named in the notification.
  2. Test your shortcut in a basic text editor.
  3. If another text expander is running, close that text expander temporarily and test again.
  4. Restart Typedesk and repeat the test.

Do not disable antivirus, endpoint protection, or other security software.

If your shortcuts still do not fire after checking for conflicts, work through the full checklist in Shortcuts are not working.

If you use a work-managed computer, contact your IT administrator. They can review the warning and decide whether an approved exception is appropriate.

If you need help, contact Typedesk support and include the name of the conflicting application and your operating system.


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