typedesk shortcuts are very useful when you need your canned responses.
When using the shortcuts, you don't need to open typedesk. Simply type a colon (:) followed by the shortcut you have defined for your template, and typedesk will automatically build your canned response and auto-type it where you are currently writing (desktop app only).
See below 👇
In order to assign a Quick Response Shortcut to a canned response, edit the canned response and select Settings in the sidebar.
Enter your Quick Replace Shortcut without the colon, and save your canned response.