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Quicker and faster replies for tech support and customer services.

Discover how typedesk can help you provide faster and more consistent customer & tech support wherever you work!

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Integrations

Send better and quicker replies

Reply to emails faster and keep your team in sync thanks to typedesk. Wherever you work (Zendesk, Front, Helpscout, Crisp, Drift etc.), typedesk works seamlessly so you don't have to change your habits.

You'll never forget important mentions or leave generic placeholders again. It works everywhere you do: Microsoft Outlook, Word, Gmail, your CRM, any Web Browser etc.

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Collaborate

A simple, collaborative solution to provide better answers

Get your team in sync and build an extensive internal knowledge base for everyone in your company!

Easily find replies to all your customers requests , ensure consistency when replying to your messages, and improve the experience delivered and your team's turnaround. Quickly share and sync your templates with everyone on your team thanks to Team Folders.

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Trusted by teams around the world

Features

Awesome features to supercharge your customer support

Keyboard-First

Reach maximum productivity thanks to first-class keyboard support to find all your canned responses without using the mouse.

Offline-Proof

Keep working even when you’re offline or on the go. typedesk works great with or without connectivity.

Cloud-Synced

Easily access your canned responses on any computer. Your responses are constantly backed up and in sync.

Advanced Variables

Create custom responses on the fly with select boxes, text input and much to build unique responses every time you use them.

Quick Response Shortcuts

The fastest way to your canned response. For instance, type /ssg and insert your whole signature, magically.

Notifications

Keep your whole team in sync when someone updates a shared canned response.

Get typedesk for your customer service team

Give typedesk a try for 30 days, no credit card required.

I purchased typedesk and started using it. This app is one of the best in corresponding with our clients. Now I dont need to write emails, proposal etc again and again. typedesk made life easier, it's my assistant buddy now. Thanks typedesk... Highly recommended!

Sumo-ling left a review on Appsumo

Fantastic tool for Content Creators or small Social media teams to interact across social media. Respond quickly and at scale to incoming and outgoing DM's. Great for fast Email responses. Perfect tool for answering similar questions. Team Folders is fantastic and it's the reason you should stack this offer. Get it. It saves so much time and effort.

pintofoptimism left a review on AppSumo

I use TextBlaze and I was looking for an alternative. typedesk is the perfect solution for me. The interface is clean and modern. It is easy to use and it works :) I am very happy with my purchase. Thank you guys from AS and typedesk for bringing this amazing deal to us!

MBO left a review on AppSumo

After trying others, looking at how they worked (or didn't), and looking at their features and prices I realized, this is one sweet deal. Its clean, simple and does its job. Support is quick to reply. Thank you.

woodennickel left a review on AppSumo

This software is perfect and a time saver. I've added loads in there today and have already used it multiple time's. This is a must buy 👌👌👌

darren07 left a review on AppSumo

I am a past user of textexpander. What I can already say is that I am surprised that I can do even more with this product than with textexpander. I can store different language versions. Snippets and small programs for batch automation.... I think it is exactly the right program for me!

_SebastianB_ left a review on AppSumo

We are a niche service industry and we get a bunch of leads and let me just say that takes up a lot of time when we could be using canned responses like a pro with typedesk. The idea is to free up time in responding so we all could use help with that I imagine. It pays for itself.

kor44 left a review on AppSumo

Canned responses have been a fantastic way to save time during my onboarding process with clients along with the weekly/monthly reporting emails. Unfortunately, things got a little messy when testing out different CRMs, integrating emails, and dealing with the CRMs' built-in email templates PLUS my Gmail templates. With typedesk, this problem is solved!

JohnG23 left a review on AppSumo

Typedesk is perfect for when you need to get responses out quickly and don't want to have a messy doc open in another window. You can organize all your canned responses easily and retrieve them quickly! Try it out, you'll love it!

Nik_D left a review on AppSumo

I have been a longtime user of TextExpander and keyboard snippets / shortcuts from other apps. I really enjoy using apps that allow me to save time by re-typing common phrases. With the use of multiple apps, I no longer have to edit text in every app to update a phrase or snippet, I can just update Typedesk.

mc_sumo left a review on AppSumo

Typedesk is a great tool, as you can answer fast and directly by copy and paste. It's not depending on the plattform as it's operating as an desktop app. To sum it up typedesk is really a little but great helper with more even potential.

nomorewords left a review on AppSumo

Yes Just What I Needed! this is great for the repetitive task, such a time saver , my work production has gone through the roof with this tool thank you!

Sumo-ling left a review on AppSumo

I have just bee using this for 10 days and I am already loving the way it integrates with different service desks. I could not actually find a competitive alternative to typedesk.

Gu left a review on AlternativeTo

Typedesk is probably the only thing that made me want to keep my job as a chat agent. The quick search is absolutely amazing and fast, I have never seen a search like that. So many tags to make it easy. I have told my co-workers about this application, and I know some have tried it out. I am working on getting a team together. This is an absolute must for online support jobs.

Wingman835 left a review on AlternativeTo