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typedesk is your next text template app for Zendesk. Use typedesk to answer your prospects and customers quickly on Zendesk Support. Finding the perfect canned response has never been easier. It takes a simple shortcut to use our powerful search engine. Your canned responses can be used instantly in Zendesk!
Get one of our apps for Windows, Mac, or your web browser, and create your account.Get started
Use our powerful yet simple editor to create advanced canned responses.
Press Alt+C to quickly search and copy your canned responses.
I have been a longtime user of TextExpander and keyboard snippets / shortcuts from other apps. I really enjoy using apps that allow me to save time by re-typing common phrases. With the use of multiple apps, I no longer have to edit text in...
mc_sumo left a review on AppSumo
Overall, good tool that does what it says. Useful if you have a lot of texts that you often reuse. Not just for emails but actually for any text or words, or emojis. Tool is simple but functional, you can group your texts into folders etc....
atis left a review on appsumo
I have just bee using this for 10 days and I am already loving the way it integrates with different service desks. I could not actually find a competitive alternative to typedesk.
Gu left a review on AlternativeTo
After trying others, looking at how they worked (or didn't), and looking at their features and prices I realized, this is one sweet deal. Its clean, simple and does its job. Support is quick to reply. Thank you.
woodennickel left a review on AppSumo
We are a niche service industry and we get a bunch of leads and let me just say that takes up a lot of time when we could be using canned responses like a pro with typedesk. The idea is to free up time in responding so we all could use help...
kor44 left a review on AppSumo
I love automation, saving time and keystrokes, and minimizing typos - so I already had text expansion set up on my computer, but it didn't work in every app.
JimHohl left a review on appsumo
I installed it and everything is very smooth. I like to use a competitor app but I will switch fully once a few things are added. But it's a good investment for me in the future.
Fractal left a review on appsumo
Typedesk will make our team much more productive in the future. Since purchasing it, I'm constantly adding new text templates, mostly related to client communication, to share with the team. The ability to work with different variants and v...
Sumo-ling left a review on appsumo
I use TypeDesk every day and it saves me the time and annoyance of typing repetitive text. It's seems like a small thing, saving a few seconds here, a few there, but they really do add up.
lionstail left a review on appsumo
I didn't know about other different solutions as competitors and let have a chance to this one and after testing, I've been totally happy to use it. As a web agency, I had to multiply similar answers or process for clients and whaou ! TypeD...
Frederique left a review on appsumo
Typedesk is perfect for when you need to get responses out quickly and don't want to have a messy doc open in another window. You can organize all your canned responses easily and retrieve them quickly! Try it out, you'll love it!
Nik_D left a review on AppSumo
This solution is super useful. I have many cases, where I can use it in my daily work.
m_b left a review on appsumo
Typedesk is probably the only thing that made me want to keep my job as a chat agent. The quick search is absolutely amazing and fast, I have never seen a search like that. So many tags to make it easy. I have told my co-workers about this...
Wingman835 left a review on AlternativeTo
Typedesk is a great tool, as you can answer fast and directly by copy and paste. It's not depending on the plattform as it's operating as an desktop app. To sum it up typedesk is really a little but great helper with more even potential.
nomorewords left a review on AppSumo
Super excited to have the Team version of TypeDesk... now I can have my team working to support my business and help their productivity and mine!
NG left a review on appsumo
I didn't think it was very useful for my small business but I tried it and within a day I purchased a code! It is so awesome and helpful. Saves me loads of time and I no longer make the mistake of putting someone else’s name in an email whe...
Puck left a review on appsumo
This software is perfect and a time saver. I've added loads in there today and have already used it multiple time's. This is a must buy 👌👌👌
darren07 left a review on AppSumo
Typedesk will speed up so many of our repetitive processes & rapidly access a library of canned responses with a click - moving quickly through docs.
paul868 left a review on appsumo
Fantastic tool for Content Creators or small Social media teams to interact across social media. Respond quickly and at scale to incoming and outgoing DM's. Great for fast Email responses. Perfect tool for answering similar questions. Team...
pintofoptimism left a review on AppSumo
One of the best purchases on Appsumo!
iamsam left a review on appsumo
typedesk is super easy to use. Creating advanced canned responses is just like editing a text document!
It has awesome keyboard shortcuts (for instance, type :ssgn to insert your signature).
Our customer support is super friendly (try us out).
It works with all your other tools without replacing them.
It works offline.
It works on Windows, Mac and in your web browser.
It’s blazing fast.
It supports variables, placeholders and translations for powerful canned responses that sound natural.