Rated 4.7/5 on
typedesk is the best text template app for Zendesk. Use typedesk to answer your prospects and customers quickly on Zendesk Support. Finding the perfect canned response has never been easier. It takes a simple shortcut to use our powerful search engine. Your canned responses can be used instantly in Zendesk!
Get one of our apps for Windows, Mac, or your web browser, and create your account.Get started for free
Use our powerful yet simple editor to create advanced canned responses.
Press Alt+C to quickly search and copy your canned responses.
Keyboard shortcuts for every the important action makes it lightning fast and efficient! Fast and friendly support and a real willingness to listen and build a truly useful product!
CX Director @ LivingPackets
Left a review on Capterra
typedesk is really easy to use. My team has had nothing to say compared to previous solutions that we have used in the past.
CS Manager @ BookRetreats
Being able to quickly search our canned responses helps streamline our workflow. typedesk feels like an extension of our team.
We have just started using typedesk and this is exactly what we’ve been looking for! No more spreadsheets and constantly looking for our canned responses. Saves us so much time!
Head of Ops @ Marketing Verge
Left a review on AlternativeTo
typedesk is super easy to use. Creating advanced canned responses is just like editing a text document!
It has awesome keyboard shortcuts (for instance, type :ssgn to insert your signature).
Our customer support is super friendly (try us out).
It works with all your other tools without replacing them.
It works offline.
It works on Windows, Mac and in your web browser.
It’s blazing fast.
It supports variables, placeholders and translations for powerful canned responses that sound natural.
Give typedesk a try for 30 days, no credit card required.