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Free resources to level up your canned responses

Update for Windows/Mac is coming soon!

1 year ago

Hi folks! First off, we've been told it's common courtesy to wish a happy new year. So, here's to a …

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Product Development: our process

2 years ago

In short: it involves lots of coffee! Being an app that is usually labeled as Productivity App , we …

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Major updates coming your way!

2 years ago

We have been quiet for a little while, working hard on our codebase and processing your feedback …

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Product Update: typedesk for Chrome & Firefox goes 1.1.3

2 years ago

We are happy to announce a major update to our browser extension. We have completely rewritten the …

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Help Desk Comparison: Facebook Messenger

2 years ago

Facebook is most likely already part of your customer service toolbox. Your customers are already …

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Introducing teams on typedesk

2 years ago

Following your requests, we've been working on a feature we are all expecting: teams . With teams , …

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Help Desk Comparison: HelpCrunch

2 years ago

Help Desk solutions are more and more diverse as grows the competition, and finding the right tool …

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Better Canned Responses with Gmail

2 years ago

Gmail is a powerful tool that can really serve you well for years to answer customers and …

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Product Update: typedesk Extension v1.0.4

2 years ago

A few days after releasing our extension for Chrome and Firefox (read more here ), we are happy to …

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