Creating a canned response is easy. Follow the steps below to create your first canned response.
Select "Create canned response" in the top left corner.
Enter a name for your canned response (make it searchable, with keywords to find it easily), and then add your content in the main section.
If you want to use quick shortcuts, head over to the right panel. Select Settings, and enter a Quick Shortcut, for instance, myresponse. The shortcut has to be alphanumeric with no special characters.
Save your canned response, and head over to any app or website you want to use your canned response in. This is where the magic happens: enter either /myresponse, .myresponse, :myresponse or .myresponse, and typedesk will insert your canned response magically!