The Quick Replace Shortcuts are shortcuts to your most useful canned responses (desktop app only).
When using the Quick Replace Shortcuts, you don't need to open typedesk. Simply type a colon (:) followed by the Quick Replace Shortcut of your choice, and typedesk will automatically build your canned response and auto-type it where you are currently writing.
See below 👇
In order to assign a Quick Response Shortcut to a canned response, edit the canned response and select Settings in the sidebar.
Enter your Quick Replace Shortcut without the colon, and save your canned response.