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I have lost my password

Resetting your password is easy. Follow the steps below to create a new password:

  1. Visit the following link and enter your email to receive a reset link: (customlink: PASSWORDLOST)
  2. Enter your email to receive a link to reset your password.
  3. Select a new password (must be different from the previous one), and validate.
  4. You can now login with the new password!

I haven't received any email

If you haven't received anything within the next few minutes, please check your spam folder and make sure to add [email protected] to your address book. You can try again, making sure that the address matches an existing account on typedesk (otherwise, you should see an error message).

I can't remember my account email

Follow the guide (customlink: account/im-having-troubles-to-log-in/ text: here) to find the email address associated with your account.