How do Dynamic Variables work?


Dynamic Variables are short tags that will be dynamically replaced by custom content when copied.

In order to use Dynamic Variables, insert the code surrounded by {{ }}. For instance, {{customer.first_name}}.

Here's a list of Dynamic Variables you can use:

Snippet Action Supported in
{{customer.first_name}} Replaced with the customer's first name (eg. John) Browser extensions only
{{customer.last_name}} Replaced with the customer's last name (eg. Doe) Browser extensions only
{{customer.full_name}} Replaced with the customer's full name (eg. John Doe) Browser extensions only
{{agent.first_name}} Replaced with the agent's first name (eg. Mary) All
{{agent.last_name}} Replaced with the agent's last name (eg. Appleseed) All
{{agent.full_name}} Replaced with the agent's full name (eg. Mary Appleseed) All

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